CHAPTER 7 – COURTESY
- How to Ask for Help
- How to Offer Your Help
- When Someone Asks You for Help
- How to Thank
- How to Respond to Thanks
- How to Compliment
- How to Respond to Compliments
- How to Respond to an Invitation
- How to Apologize for Something You Said
- How to Apologize for Something You Did
- How to Apologize for Forgetting Something
- How to Apologize for Being Late
- How to Apologize for Your Team’s Mistake